1. Introduction
This policy outlines the delivery procedures for JSR Digi's digital services, web applications, and related products. We are committed to providing timely and efficient delivery of all our services.
2. Digital Service Delivery
Our digital services delivery includes:
- Immediate access to digital products upon payment confirmation
- Login credentials for web applications and platforms
- Digital assets and deliverables via secure download links
- Project milestones and deliverables as per agreement
3. Delivery Timeline
Delivery timelines vary based on service type:
- Website Development: 2-6 weeks depending on complexity
- Digital Marketing: Ongoing monthly deliverables
- Graphics Design: 1-3 business days for standard designs
- Software Solutions: 4-12 weeks based on project scope
4. Delivery Methods
We utilize secure delivery methods:
- Secure file sharing platforms (Google Drive, Dropbox)
- Direct email delivery for smaller files
- Client portal access for ongoing projects
- Video conferencing for project presentations
5. Quality Assurance
Before delivery, all projects undergo:
- Comprehensive testing and quality checks
- Cross-browser compatibility verification
- Mobile responsiveness testing
- Performance optimization review
6. Client Approval Process
Our delivery process includes:
- Initial project preview and feedback collection
- Revision rounds based on client input
- Final approval before project completion
- Post-delivery support and maintenance
7. Support After Delivery
We provide ongoing support:
- 30-day post-delivery support included
- Bug fixes and minor adjustments
- Training and documentation
- Maintenance packages available
8. Contact Information
For delivery-related inquiries:
- Email: info@jsrdigi.com
- Phone: +91 9433259763
- WhatsApp: Available for quick queries
- Office Hours: Monday - Friday, 9:00 AM - 6:00 PM IST
